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Updated on : 14/11/2018 12:00 PM

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PNG CIRCLES

PNG Circles Loyalty & Rewards: Terms & Conditions

Thank you for choosing P.N. Gadgil Jewellers as your preferred Jewellery Store. We cherish your association and you are now a part of our PNG Circles (Loyalty & Rewards) Program. Being a PNG Circles (Loyalty & Rewards) member you are immediately part of one of the most exciting customer loyalty programs.

In these Terms & Conditions unless the context otherwise requires, the following terms shall have the meanings detailed below.

Definitions

  1. "PNG Circles Rewards" refers to Rewards, developed and offered by P.N. Gadgil Jewellers to reward its customers/members who frequently purchase from P.N. Gadgil Jewellers and when they use or purchase qualifying services and products of P.N. Gadgil Jewellers.
  2. "PNG Circles Rewards member" refers to P.N. Gadgil Jewellers Reward member, a person whose application for membership in the PNG Circles Rewards Programme has been accepted by P.N. Gadgil Jewellers and for whom a "PNG Circles Rewards" account has been created. A PNG Circles Rewards member will be issued with a "PNG Circles Rewards Number".
  3. "Reward Points" refers to the points a member obtains from the P.N. Gadgil Jewellers Rewards programme by purchasing from P.N. Gadgil Jewellers.

General Terms and Conditions

  • Customers can enrol into PNG Circles Loyalty Rewards program through the P.N. Gadgil Jewellers outlets by sharing mandatory details which are mentioned below:

1. Mobile number 2. Name 3. Birth date 4. Pin code 5. Email id

  • The customer must be 18 years of age or above for participating in this loyalty program.
  • Only individuals can enrol in PNG Circles (Loyalty & Rewards) program and this enrolment is not applicable to corporations, associations or company groups. PNG Circles (Loyalty & Rewards) program is not open to employees of P.N. Gadgil Jewellers group and their families.
  • Once the customer is enrolled he will be assigned a PNG Circles Rewards Member ID by P.N. Gadgil Jewellers which most probably shall be his/her mobile number.
  • It is the customer's responsibility to share the correct contact details at the time of enrolling in the program.
  • On receiving confirmation via SMS, customer/Rewards Member can start collecting loyalty points.
  • P.N. Gadgil Jewellers shall not be responsible for non-serviceability in case a member moves out of serviced areas.
  • Membership to PNG Circles (Loyalty & Rewards) is at the sole discretion of P.N. Gadgil Jewellers Pvt Ltd group and it may refuse membership to any applicant without assigning any reasons.
  • To collect/earn/accrue PNG Circles (Loyalty & Rewards) points, the member must present his/her PNG Circles (Loyalty & Rewards Unique ID (Mobile number) at the time of purchasing any PNG Product and at the time of receiving credit of PNG Circles (Loyalty & Rewards) points as per the point scheme or to avail the redemption facility. The member may also have to show his/her/their ID proof alongside OTP verification. If a member fails to present, the PNG Circles (Loyalty & Rewards) unique ID while purchasing or availing redemption, this shall result in applicable PNG Circles (Loyalty & Rewards) points not being accrued/given to the member/s and P.N.Gadgil Jewellers shall not be responsible in this regard.
  • PNG Circles Rewards Points can be earned against purchases of P.N. Gadgil Jewellers products at the time of transaction only.
  • Points earned against a valid transaction at P.N. Gadgil Jewellers stores will be credited to your PNG Circles Rewards account within 2 working days from the date of purchase.
  • The loyalty points are redeemable only against the Products / Service from P.N. Gadgil Jeweller’s outlets or Associate Partners as informed for time to time.
  • At the time of purchase a customer can redeem only the previous points and the earned new points can be redeemed in the following Invoice/ i.e. at the time of next purchase.
  • In case of any sales return transaction, if the customer had earned any points; the same would be reversed on such transactions. In such transactions where it is a case of insufficient points, the customer must repay the cash or equivalent, against their returned points.
  • The customer cannot earn / redeem the PNG Circles (Loyalty & Rewards) points for their purchase, in conjunction with any other offer /promotions. Customer cannot earn points during any special campaigns going on at P.N. Gadgil Jewellers. No two offers can be clubbed together at any given point of time.
  • Any complaints relating to award/redemption of reward points shall be brought to the attention of P.N. Gadgil Jewellers authorized representatives within 14 days from the date of purchase/earning of points/redemption of points. Any complaints raised after 2 weeks from the date of purchase/earning of points/redemption of points, shall not be entertained.
  • Customers having PNG Circles (Loyalty & Rewards) membership ID should not share the information pertaining to their PNG Circles (Loyalty & Rewards) membership with anyone.
  • P.N.Gadgil Jewellers shall not ask for customer password and other details through any E-mail or SMS. Please beware of spam mails and do not share your account details with E-mail ID which appear to be coming from unauthorized sources. Kindly contact the nearest PNG Gadgil Jewellers outlet if any suspicious attempts are made to get any confidential information or password/s etc.
  • P.N.Gadgil Jewellers shall not be responsible or held liable for any loss, theft, damage or unauthorized use of your card/membership ID and any replacement shall be provided at our sole discretion, subject to such Terms & Conditions as we deem fit.
  • The member agrees that by accepting the terms and conditions at the time of enrolment and by enrolling in/using PNG Circles (Loyalty & Rewards) program and by quoting his/her membership number to P.N. Gadgil Jewellers, he/she has read and understood the prevailing Terms & Conditions of PNG Circles (Loyalty & Rewards) program and confirms that he/she is bound by such Terms & Conditions.
  • By enrolling in /using his/her PNG Circles (Loyalty & Rewards) program/account, and by quoting his/her PNG Circles (Loyalty & Rewards) membership number to P.N. Gadgil Jewellers, a member shows consent to P.N. Gadgil Jewellers’ for creating, maintaining and updating data about the member. Such data may include membership data (like name, address, mobile number, Email ID, date of birth, employer, date of wedding anniversary, etc.) usage data (including without limitation) and data concerning contacts with P.N. Gadgil Jewellers (including without limitation, enquiry regarding membership) and will be maintained and updated for the purpose of providing relevant information and services to the members and P.N. Gadgil Jewellers shall be entitled to send promotional offers and product related information through any mode of communication to the member.
  • P.N. Gadgil Jewellers shall not be responsible /put under any legal obligation if any information relating to the customers is to be disclosed due to the law of any country or as per the order/requirement of any legal or government authorities.
  • P.N. Gadgil Jewellers shall not be liable for any loss or damage, whether direct or indirect, to any members’ accrued points resulting from termination or change of PNG Circles (Loyalty & Rewards) Program and/or terms and conditions or any of its facilities, benefits or arrangements which are made available to members.
  • PNG Circles (Loyalty & Rewards) points are valid for a period of two years/24 months from the date of purchase/accrual or any other notified date. For example, the points earned on 1st January 2018 shall get expired on midnight 31st of December 2019. The member can redeem the points only during its validity period. All unused PNG Circles (Loyalty & Rewards) points, over 24 months will expire and shall not be available for redemption.
  • PNG Circles (Loyalty & Rewards) points from the member's account cannot be pooled or combined with the PNG Circles (Loyalty & Rewards) points of another member's account.
  • Limitation of Liability: All conditions and warranties, whether expressed or implied and whether arising under legislation or otherwise, as to condition, suitability, quality, fitness or safety of a reward supplied are expressly excluded to the full extent permitted by law. Any liability that cannot be fully excluded is limited, where permitted, to replacing, repairing or crediting the value of the reward at our discretion.
  • All exclusions and limitations of liability in these Terms & Conditions apply for our benefit and the benefit of the reward providers. Participating companies and reward providers do not have any authority, expressed or implied, to make any representation or warranty on our behalf.
  • P.N. Gadgil Jewellers holds out no warranty about the quality and services provided and shall not be responsible if the goods/services are defective/deficit/ unsatisfactory in any way. Customer must report any issue to the P.N. Gadgil Jewellers’ outlets near to him/her or send email to [email protected]
  • Force Majeure: P.N. Gadgil Jewellers shall not be liable in the event it fails to fulfil any of its obligations under this agreement due to flood, earthquake, storm, cyclone or any other acts of God of similar nature, war strike, lockout, or governmental or judicial or quasi-judicial policies/intervention/direction /prohibition or change in law or for any other reasons beyond its control.

Use of PNG Circles (Loyalty & Rewards) membership

  1. Earning of PNG Circles (Loyalty & Rewards) points
  • To accrue PNG Circles (Loyalty & Rewards) points, the member must present his/her PNG Circles (Loyalty & Rewards) Card/unique ID at the time of completing the purchase/earn activity and receive credit of PNG Circles (Loyalty & Rewards) points as per the point scheme devised/formed by PNG Jewellers Pvt Ltd. The member may also have to show his/her/their ID proof alongside OTP verification.
  • The points would be awarded at the time of purchasing/services, irrespective of mode of payment, i.e. Cash, Credit Card, Debit Card etc.
  • The value of each point is 25 paisa.

  1. Redemption of PNG Circles (Loyalty & Rewards) points
  • The PNG Circles (Loyalty & Rewards) points can be redeemed only by PNG Circles (Loyalty & Rewards) members in the country they are registered and only against the Products / Service from P.N. Gadgil Jeweller’s outlets or Associate Partners as informed for time to time.
  • Upon redemption, the points will be automatically deducted from the accumulated points in the member's account and a member shall be allowed to redeem a maximum of 2,00,000 points in a day and no more.
  • At the time of purchase, a customer can redeem only the previous points and the earned new points can be redeemed in the following Invoice/ i.e. at the time of next purchase.

  1. Transfer of PNG Circles (Loyalty & Rewards) points.
  • PNG Circles (Loyalty & Rewards) points are non-negotiable, non-transferable and not redeemable for cash. Any such PNG Circles (Loyalty & Rewards) points or requests for P.N. Gadgil Jewellers Rewards are void if transferred for cash or other considerations. Any person who commits such act(s) is liable for damages, litigation and related costs to P.N. Gadgil Jewellers, which reserves the right, to terminate membership or remove such persons from P.N. Gadgil Jewellers network.
  • Members can call the customer care on 18002335005 from 10:30 AM to 7 PM for obtaining an update of the PNG Circles (Loyalty & Rewards) account.

Changing the Terms & Conditions

  • P.N. Gadgil Jewellers reserves the right to change, at any time, these Terms & Conditions, features and benefits offered on PNG Circles (Loyalty & Rewards) without prior notice to its members.
  • P.N. Gadgil Jewellers reserves the right to exclude or include products from the point scheme.
  • P.N. Gadgil Jewellers shall have the right to transfer, assign and sell the customer data in any manner, in whole or in part, to any third party of its choice without reference or intimation to the members.
  • P.N. Gadgil Jewellers reserves the right to disqualify any person from further participation in PNG Circles (Loyalty & Rewards) program; if in P.N. Gadgil Jewellers’ sole judgment such person has violated the Terms & Conditions specified herein.
  • P.N. Gadgil Jewellers reserves the right to change or cancel/ terminate the PNG Circles (Loyalty & Rewards) program without prior notice.

Loyalty Program Levels/Tiers

You’re our valued card member and we are happy to bring you the following privileges.

Tier

Points/ Bill Value

Tier Discount* (Applied on Making Charge)

Minimum Purchase needed to upgrade*

Silver

1 Point/Rs 1000

NA

Na

Gold

4 Points/Rs 1000

5%

5,00,000

Diamond

8 Points/Rs 1000

7%

10,00,000

Platinum

10 Points/Rs 1000

10%

13,25,000

  • Terms & Conditions apply